Terms of Service

These Terms of Service (the "Terms") form a legally binding agreement between you and SolarGuide in relation to your use of the website at solarguide.ink (the "Site") and your interactions with us through the Site, including submitting enquiries via forms, requesting a call-back, or contacting us by phone or email.

By accessing or using the Site, you confirm that you have read, understood, and agree to these Terms. If you do not agree, you must not use the Site.

Minimum age: you must be at least 16 years old to use the Site. If you are under 18, you confirm that you have permission from a parent or guardian to use the Site and to submit an enquiry. Our services are directed to homeowners and business decision-makers; we do not market to children.

SolarGuide provides solar PV-related services primarily in Dublin and Leinster, with a focus on Dublin 3, Clontarf and North Dublin, and with availability for wider Irish locations depending on scheduling and project requirements. Our services may include:

• Solar PV site surveys and system design proposals for domestic and small commercial properties.
• Installation of solar panels, inverters, monitoring equipment, and related balance-of-system components.
• Battery-ready system configuration and, where agreed, battery storage supply and installation.
• General support with SEAI Solar PV grant steps where you are eligible and where an SEAI-registered installer process applies.

Any quotation, proposal, or timeline provided through the Site is indicative until confirmed in writing following a survey and technical review. Final scope, equipment specification, and scheduling may depend on roof condition, shading, access, electrical infrastructure, and safety requirements.

The Site also includes information pages such as our Dublin solar landing page, SEAI grant guide, and cost guidance for solar panels in Ireland in 2026. This information is provided to help you make informed decisions, but it is not a substitute for a site-specific assessment.

When using the Site or engaging with SolarGuide, you agree to provide accurate information and to use the Site lawfully. In particular, you agree that:

• Details you submit (name, phone, email, address area, and project notes) are accurate to the best of your knowledge.
• You will not misrepresent ownership or authorisation to request quotes for a property you do not own or manage.
• You will not interfere with the Site’s operation or attempt to access non-public areas without permission.

If you request an on-site survey, you are responsible for ensuring safe access to the property and for disclosing relevant constraints that could affect safety or feasibility, such as fragile roofing materials, known electrical issues, or restricted access areas.

The Site and all content on it, including text, design, layout, logos, icons, images, graphics, and code, are owned by or licensed to SolarGuide and are protected by applicable intellectual property laws.

SolarGuide grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the Site for your personal, non-commercial use in evaluating our services, such as solar panel installation in Dublin, SEAI grant support, and solar PV cost guidance in Ireland.

You must not copy, reproduce, modify, distribute, sell, or create derivative works from the Site or its content without our prior written permission, except where such use is allowed by law.

You agree not to engage in any activity that disrupts the Site, harms SolarGuide, or infringes rights of others. Prohibited activities include:

• Attempting to hack, probe, scan, or test the vulnerability of the Site or any connected system.
• Using automated scripts to scrape, crawl, or collect data from the Site without permission.
• Submitting spam enquiries, misleading information, or impersonating another person or organisation.
• Uploading or transmitting malware, viruses, or any code designed to interrupt or damage systems.
• Engaging in fraudulent activity, including attempts to obtain services, grants, or refunds by deception.

We may restrict or terminate access to the Site if we reasonably believe you have engaged in prohibited activities, or if you misuse our contact channels.

The Site and its content are provided on an "as is" and "as available" basis. To the maximum extent permitted by law, SolarGuide disclaims all warranties and conditions, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

While we aim to keep information current, we do not warrant that the Site will always be accurate, complete, or up to date. Solar PV performance, savings, payback time, and grant eligibility depend on site-specific factors and external conditions, including your roof, shading, electricity tariffs, household usage, export arrangements, weather variability, and any changes introduced by the Government of Ireland, SEAI, or electricity suppliers.

We do not guarantee uninterrupted access to the Site, error-free operation, or that the Site will be free of harmful components. We may suspend or restrict access for maintenance, security, or operational reasons.

To the maximum extent permitted by law, SolarGuide will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site or reliance on its content. This includes loss of profits, loss of savings, loss of goodwill, and loss of data, even if we were advised that such damages were possible.

To the maximum extent permitted by law, SolarGuide’s total aggregate liability to you for any claim arising out of or relating to the Site or these Terms will be limited to the lower of: (a) the amount you paid to SolarGuide in the 12 months immediately before the event giving rise to the claim, or (b) €100.

Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any liability that cannot be excluded under Irish law.

You agree to indemnify, defend, and hold harmless SolarGuide and its personnel from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with:

• Your breach of these Terms.
• Your misuse of the Site or any content on it.
• Your infringement of any third-party right, including intellectual property or privacy rights.

The Site may reference third-party services or standards relevant to solar PV in Ireland, such as grant administration, electrical standards, or equipment manufacturers. Any third-party names are for informational purposes only.

We are not responsible for the content, policies, or practices of third-party websites or services. If you choose to engage with third parties, you do so at your own risk and subject to their terms.

Our Privacy Policy explains how we collect, use, share, and protect personal data, including the information you provide when requesting a solar PV quote or SEAI grant guidance.

The Privacy Policy is incorporated by reference into these Terms. By using the Site, you consent to our handling of personal data as described in the Privacy Policy, including cookie preferences you choose via the cookie banner.

These Terms, and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims), are governed by the laws of Ireland.

The courts of Dublin, Ireland will have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms, subject to any mandatory consumer protection rights that apply to you.

If you have a concern about the Site or these Terms, please contact us first so we can try to resolve it quickly and informally.

You agree to allow a 30-day informal resolution period after you notify us in writing of the issue. If we cannot resolve the dispute within that period, either party may pursue formal proceedings in accordance with the governing law and jurisdiction section above.

SolarGuide may suspend or terminate your access to the Site, with or without notice, if we reasonably believe you have violated these Terms, created a security risk, or misused the Site or our contact channels.

Sections that by their nature should survive termination will survive, including: Intellectual property, Prohibited activities, Disclaimer of warranties, Limitation of liability, Indemnification, Governing law and jurisdiction, and Contact and legal notices.

We may update these Terms to reflect changes to the Site, our processes, legal requirements, or operational needs. Changes will be posted on this page.

Unless a change must take effect sooner for legal reasons, updates will take effect 14 days after posting. Your continued use of the Site after the effective date constitutes acceptance of the updated Terms.

If you have questions about these Terms, or if you need to send a legal notice, you can contact SolarGuide using the details below.